download general booking condition (228 Ko) 
1 - State precisely the names, and dates of birth of all people occupying the mobile home, chalet, cottage or emplacement. If the reservation is accepted, it will only be for the people as stated in the contract, in no case will sub-letting to a third party be allowed. Any breach of this clause will lead to the cancellation of your contract and the loss of all monies paid upon reservation. Important ! We cannot accept any booking requests that are made by minors (under the age of 18 years). A personal liability insurance is required.
2 - Maximum 6 persons + one car per plot, chalet, cottage or mobile-home (a baby counts as a person).
3 - Please inform us of your exact arrival and departure dates. Min. 3 nights in low season (except weekend promotions), min. 7 nights in high season.
4 - Departure Day : Guests are requested to vacate the plot by noon. Chalets, cottages and mobile-homes by 10 A.M.
5 - To ensure your reservation, please notify us of any delay to your arrival.
6 - Hiring is for personal use. Sub-letting to a third party is not permitted.
7 - If more than one family expects to take over, one booking form must be completed by each successive family.
8 - The customer must make any special requests at the time of booking, however we do not give any guarantees.
9 - Additional vehicles must be parked in the car park at the entrance to the campsite for a supplement.
10 - Under no circumstances will reimbursements be made due to you cancelling your booking (optional cancelation insurance).
11 - The First instalment received guarantees your reservation for 36 hours from the specified date of arrival (4PM). On no account will a refund be given.
12 - You will be asked to pay the outstanding bill for your holiday on arrival, aswell as a deposit of 150 euros, which will be returned on your departure day (between 7am and 10am), once your accommodation has been checked.
13 - The campsite cannot be held responsable for any information that has not been confirmed in writing, especially once the booking confirmation has been sent.
14 - Children’s club: the activities for children (6 years old and over) are free of charge (places limited). The children’s club should not be used as a baby-sitting service for parents, access to the club will be refused for anyone using the club to this effect.
15 - Parents / legal guardians are entirely responsible for the security of their children whilst on site, particularly around the swimming pool and play areas.
16 - To access the campsite and its activities, you will be given a permanent bracelet, which must be worn for the duration of your stay.
17 - Animals: Pets are authorised, but the management reserves the right to cancel any reservation if the number or type of animal is detrimental to the well being and comfort of other guests. Category 1 and 2 dogs i.e. dangerous breeds are not permitted. The many pleasures of campsite life should compensate for any unpleasantness involved in life outdoors; insects and other «small creatures» are a part of this type of holiday. The management is not responsible for their movements on the campsites…
18 - The Management reserves the right to suspend certain services without prior notice.
19 - The Management reserves the right to terminate any holiday without refund, in case of non-respect of the campsite rules
20 - The customers from La Sirene & Hippocampe do not have access to the swimming pool at Le Bois de Valmarie.
21 - Under no circumstances visitors can have access to the campsite activities.
A confirmation of your reservation will be sent to you by post as soon as it has been registered.
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