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Our special health and safety measures for a relaxed holiday

Our aim is to offer you a pleasant and fun holiday with the best health and safety conditions.

Our 3 campsites will be open from July 3rd.

With over 50 years of experience at your service, we can now present to you the measures that will be put in place so you can enjoy a stress free holiday.

The government has planned to revise the health recommendations every 3 weeks, the next announcements are due on June 22nd and July 10th and they should allow us to further relax these measures in order to get closer to a normal functioning.

Our 3 main objectives:

To offer a wide variety of entertainment and services

Reinforced health and hygiene measures

More flexibility for your reservations

 

Your arrival (Reception and Information point):

A one way system with entrance and exit

Queuing outside, respecting social distancing

Hand gel available

Payment by credit card recommended

Keys disinfected

 

The activities

As you may already know we have a professional and motivated entertainment team. The majority of our activities can be maintained and some can be adapted or replaced.
We are preparing a wide variety of fun activities.
For the moment group sports are not permitted, but we remind you that the situation can still evolve during phase 3 of the easing of lockdown, planned for June 22nd.

 

The majority of our activities take place outdoors and we have enough space to respect social distancing.
The activities on offer: Aquagym, Aquabike, Fitness, archery for adults and children, circuit training for adults and children, Zumba, Pilates, Table Tennis, Petanque, various sporting challenges, treasure hunts and new activities that we will soon be presented to you adapted to social distancing (Badminton, speedmington, giant foosball, all stars game, molky…).

 

For the activities that require bookings in advance, we are currently looking at installing a system via our mobile application in order to avoid queues.

The evenings

On the big stage there will be shows, concerts, magic shows, games evenings…….. the brand new enlarged stage area will help with social distancing.

The Kid’s Club:

The Kid’s club will be open, your children will be welcomed in small groups of no more than 10. An online registration system will simplify their admission and avoid queues.
Hands will be washed regularly, the activities will take place mainly outdoors and will be adapted to the health recommendations.

 

The kid’s club will be open every day for 6-12 year olds (except Saturday afternoons) and 3 mornings a week for 3-5 year olds.

 

The Teens Club:

The teens club will be open every afternoon and 2 mornings per week (closed on Saturdays).

 

The Water Park:

La Sirene has one of the largest water parks in France, an area of 10,000m² which will allow everyone to fully enjoy the facilities.

The pool water is chlorinated and disinfected. The virus cannot survive in this water, so you can enjoy the water park with peace of mind.

Hand gel will be available at the entrance of the water park.

Until further notice, it will be necessary to respect social distancing outside of the family unit.
Towels will be obligatory.

Regular disinfection of sunbathing areas.

We expect the health recommendations of phase 3 by June 22nd and the next one around July 10th.

 

The accommodation:

A specific cleaning procedure will be put in place with virus approved products and disinfectants.

Ventilation of the accommodation between 2 occupants

Special procedures for the laundry of our bed linen by our provider.

 

The restaurants:

The restaurants will be open respecting the relevant protocols.

You will also be able to make use of our new catering service/ take-away and this year we will also be proposing Barbecue and Picnic kits to share at your mobile home or for your days out with the family.

 

The beach:

Freedom at the beach!

With 7km of coastline, the beaches of Argelès-sur-Mer will be open so you can laze away your days! At the moment, social distancing rules are still in place.

 

The Sanitary Blocks:

Each accommodation is equipped with at least one bathroom and toilet, the communal wash blocks will be closed this year.

Supermarket:

Hand gel available

Queuing with social distancing

Plastic barriers at the till.

Contactless payments.

Gym:

Open respecting the relevant protocols.

Machines disinfected regularly

Towels obligatory

Adults only

 

Our partners:

La Sirene Diving School, Blue Bear (Kayak and Mountain Biking) and the Club Emeraude (Beach Club) will be open. They are all recognised professionals and will welcome you in the best conditions to offer you fabulous days out for all the family.

 

Book now with no worries!

For any new bookings you can cancel your reservation up to 2 weeks before your arrival and you will receive a full refund.

 

These measures will evolve little by little during the season. The government will review the situation every 3 weeks (June 22nd, July 10th ….) and adapt the measures according to the recommendations from the scientific community that seems to be very optimistic.

 

We are ready and we can’t wait to welcome you in the best way possible so you can make the most of your well-deserved holiday!

Stay safe and see you soon!

 

If you have a reservation after July 3rd?

You holiday is still confirmed.

As you can see, we are ready to welcome you in the best way possible for a relaxing and well-deserved holiday.

However, if you wish to cancel your stay for a reason related to Covid-19, we will offer you the opportunity to benefit from a voucher valid for 18 months so you can postpone your holiday.

 

Finally, as we promised, for all bookings made after March 28th, if you want to cancel your stay for a reason related to Covid-19 you can request either a refund of your deposit or a voucher valid for 18 months.

Cancellation requests must be made at least 2 weeks before your arrival.

These measures only apply to bookings made directly on our website, if you have booked via a tour operator or a booking platform, please contact them directly.

 

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health and safety measures Covid-19

Our special health and safety measures for a relaxed holiday
Our aim is to offer you a pleasant and fun holiday with the best health and safety conditions.
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